+ SHIPPING & RETURNS
HOW MUCH DOES SHIPPING COST?
Shipping is free for all orders over $149.00, Australia wide. For orders under $149.00 shipping flat rate is $10.00 Australian wide. Express shipping is available and cost is calculated at checkout.
HOW LONG DOES SHIPPING TAKE?
Once your order is shipped you will receive an email which will include Aus Post tracking number. Aus Post transit times for delivery are anywhere from 3-5 days depending on your location. For all inquires please contact us at firstname.lastname@example.org
LOST OR DAMAGED GOODS
For all lost or damaged goods please contact us at email@example.com and will help resolve your issue as quickly as possible. Please note that we are not accountable for your lost product if you entered your shipping details incorrectly.
We will only accept a return if it has been supplied incorrectly or deemed faulty. We do not accept ‘change of mind’ returns. If need to arrange a return, please email firstname.lastname@example.org. The product you are returning must be sent back in the original undamaged packaging and must be in re-saleable condition.